The shorter answer to that question may be who isn’t using toll free numbers. Think of your own list of calls you have made it the last year. How many involved a toll free number or a toll free vanity number? If you have called a company for customer service, to pay a bill, or to get information it is likely that you dialed a toll free number. It is even more likely that you would not have made those calls had the only number available been a local one.
Back in the day, toll free numbers were invented to cater to big companies. Now, even the smallest sized businesses understand the importance of a toll free phone number and their … (more)

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With the additional features accompanying the toll free phone number, your business will not only be adding the best technology for your customers and clientele, your staff will also be able to add a little touch of something extra – their own voices.
With the convenience of phone extensions, your staff will have all incoming calls routed automatically to their individual extensions. It is a great time-saving measure to have the auto attendance essentially screen incoming calls and send them on to the right person or department.
However, even with the Follow Me Calling feature that allows calls to ring through to a staff members office, home phone or cellular number, there will no doubt be times when calls simply can not … (more)

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Customers want quality customer service and need to know they can rely on your company to provide just that. As a growing business, you can not afford to lose incoming calls because of busy phones or busy staff. With a virtual PBX phone system, callers no longer have to wait for a receptionist to answer the phone in order to be redirected to the person the caller needs to reach.
One of the features of the virtual PBX phone system is the dial-by-name directory that gives callers the freedom to find the extension number of the staff they need to reach and dial it directly. With the virtual PBX phone system, all staff members or company departments will receive a designated … (more)

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