With the additional features accompanying the toll free phone number, your business will not only be adding the best technology for your customers and clientele, your staff will also be able to add a little touch of something extra – their own voices.
With the convenience of phone extensions, your staff will have all incoming calls routed automatically to their individual extensions. It is a great time-saving measure to have the auto attendance essentially screen incoming calls and send them on to the right person or department.
However, even with the Follow Me Calling feature that allows calls to ring through to a staff members office, home phone or cellular number, there will no doubt be times when calls simply can not … (more)

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It’s all about the competition. To compete in business, you need to stay creative and current. Technology is evolving and so are your customers. They expect you to keep up with the times and their needs and they won’t be shy in letting you know if you are slacking.
In today’s society, information is available in an instant thanks to the internet and your business can use that to your benefit. With a connection to the internet and existing telephones, you can port your phones to a single or multiple 800 numbers. With this simple action, your phones offer features and communication capabilities nearly instantaneously to all of your customers.
Imagine losing business simply because your company phone line is busy. With … (more)

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There is little that is more frustrating than trying to do a job without the right tool.  Looking in your tool box or drawer for that missing item which can help you finish the job is a frustrating experience.
Now, relate this to your business.  Are you trying to do business without one of the most important communications tools available to you?  Think about how customers attempt to reach you via phone calls.  One of the largest inhibitors to contacting you for business purposes is incurring long distance charges.  It is like trying to use a wrench as a hammer.
Add a Tool. An 800 number and PBX system will give you an important tool which will help you increase your business … (more)

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Toll free porting allows you to do so much more with your phone. If your business already has an account for a toll free phone number, you can now add even more convenience by using a virtual phone system. This technology allows your present toll free number and current telephone equipment to function in a way that is vital to a busy business.
You can use your current toll free phone number and port your existing phones into the virtual PBX phone system. Once your phone numbers are ported into the system, the toll free number’s incoming calls can be redirected to any of the connecting phones, giving both your staff and your customers access to features that make communication top-notch. … (more)

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There it is on your business card in bold numbers: your phone number. Does that number invite calls at no charge to customers and prospects and at great benefit for you? The decision to implement and 800 number can have a dramatic and positive effect on your business.
Business Increases. When people who desire to do business with you realize that they can reach you at no charge instantly, a barrier to doing so is knocked down and chances are high that you will get a phone call. This results in an increase in business. How much is a question that can only be answered by you. But, make no mistake, an 800 number puts prospects on a fast track to … (more)

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It is possible that all avenues of an 800 number and PBX system and the many benefits that it affords have been explored. But this one is worth looking at in more detail. All business owners understand the need to keep customers happy. But the converse of this underscores the need for great efforts in this area. An unhappy customer can and will talk about their experiences to others which will choke off referrals and cause business growth to slow dramatically.
Happy Customers. Keeping customers happy not only involves having a good product, but also good support. Along with good support comes easy accessibility. An 800 number and PBX system will deliver this for a business. Most everyone understands that businesses … (more)

Posted in Benefits of Toll Free Numbers, Starting a Small Business, Toll Free Basics, office communications No Comments »

Many customers have given testimonials to the benefits of an 800 number. Here are some of the most frequently heard reasons clients are excited about their number:
Business expands because prospects can reach you toll-free. One of the best benefits is that the businesses that use an 800 number for first-time inquiries will see their business expand. The reason is that having an 800 number tells the world that your business is open and that there is no charge to make contact.
Answering every call is time wasted. Even the best time managers can get side-tracked by having to answer phone calls all day. An 800 number and associated PBX system routes calls where they need to go while allowing those that … (more)

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