With so many businesses doubling up on their efficiency practices since the hard-hitting recession, it is no surprise that more business owners are doing more personal investigation into how company funds are being spent. Since many companies shell out a lot of cash to keep their business operating efficiently, many are going back and re-analyzing what technologies are working for the company and which are not.
Many business owners will find that their phone technologies are costing them a fortune. Companies need to keep an open line of communication at all times between their customers and their clients. Having a toll free number is almost a necessity these days since callers do want to pay money to reach your company and … (more)
Entries Categorized as 'Business Basics'
Online Control Puts You in the Drivers Seat
March 11, 2009 | Business Basics, Toll Free General
Designate a Toll Free Number for Different Departments
March 3, 2009 | Benefits of Toll Free Numbers, Business Basics, office communications
Many businesses have at least one toll free line to allow potential customers easier access to their business and staff. But many companies have several key departments that could benefit from it’s own toll free vanity number.
One of the key areas businesses need a toll free number to service clients is for the customer service department. Having a toll free number is almost a requirement nowadays because many people will refuse to make a phone call otherwise. If a potential customer does not feel as though they can reach you at any time, they may not choose to call your company in the first place.
Another area where a toll free number can be crucial is in the sales department. Consumers … (more)
Add The Personal Touch to Your Voice Mail
February 26, 2009 | Business Basics, Toll Free Basics, office communications
With the additional features accompanying the toll free phone number, your business will not only be adding the best technology for your customers and clientele, your staff will also be able to add a little touch of something extra – their own voices.
With the convenience of phone extensions, your staff will have all incoming calls routed automatically to their individual extensions. It is a great time-saving measure to have the auto attendance essentially screen incoming calls and send them on to the right person or department.
However, even with the Follow Me Calling feature that allows calls to ring through to a staff members office, home phone or cellular number, there will no doubt be times when calls simply can not … (more)
Tools in Your Tool Box – Got an 800 Number?
February 18, 2009 | Benefits of Toll Free Numbers, Business Basics
There is little that is more frustrating than trying to do a job without the right tool. Looking in your tool box or drawer for that missing item which can help you finish the job is a frustrating experience.
Now, relate this to your business. Are you trying to do business without one of the most important communications tools available to you? Think about how customers attempt to reach you via phone calls. One of the largest inhibitors to contacting you for business purposes is incurring long distance charges. It is like trying to use a wrench as a hammer.
Add a Tool. An 800 number and PBX system will give you an important tool which will help you increase your business … (more)
Your Own 800 Number Tells Customers to Call Now
February 13, 2009 | Benefits of Toll Free Numbers, Business Basics
There it is on your business card in bold numbers: your phone number. Does that number invite calls at no charge to customers and prospects and at great benefit for you? The decision to implement and 800 number can have a dramatic and positive effect on your business.
Business Increases. When people who desire to do business with you realize that they can reach you at no charge instantly, a barrier to doing so is knocked down and chances are high that you will get a phone call. This results in an increase in business. How much is a question that can only be answered by you. But, make no mistake, an 800 number puts prospects on a fast track to … (more)
Get an 800 Number – Watch Business Expand!
February 4, 2009 | Benefits of Toll Free Numbers, Business Basics, Starting a Small Business, Toll Free General, office communications
Many customers have given testimonials to the benefits of an 800 number. Here are some of the most frequently heard reasons clients are excited about their number:
Business expands because prospects can reach you toll-free. One of the best benefits is that the businesses that use an 800 number for first-time inquiries will see their business expand. The reason is that having an 800 number tells the world that your business is open and that there is no charge to make contact.
Answering every call is time wasted. Even the best time managers can get side-tracked by having to answer phone calls all day. An 800 number and associated PBX system routes calls where they need to go while allowing those that … (more)
5 Reasons Your Mobile Office Needs Toll-Free Services
January 30, 2009 | Benefits of Toll Free Numbers, Business Basics, Virtual Office
Businesses who require that staff stay on the go in order to be profitable should not be without the convenience of toll free service. There are a lot of different business that have staff working on the road. Whether traveling in an airplane across the country or working out of a car each day, the most important thing an employee on the go needs is accessibility. The staff member needs to be able to reach out to customers and clients but at the same time the clients and customers and other staff need to reach the individual.
With the toll free service, you not only get the convenience of giving your customers free phone service, you also can have all of … (more)
Build Your Credibility with Toll Free Phone Numbers
January 23, 2009 | Benefits of Toll Free Numbers, Business Basics, office communications
Not all business start out big from the start. It takes a small business some time and the right ideas to blossom into a larger success. However, there are some tactics businesses can use early on to establish their credibility from the very beginning.
Obviously customer service is at the top of the tactics list. You can have the greatest product or service in the world but without a strong support system, you will likely not make many sales. Having a toll free number is definitely one of the ways to conquer two birds with one stone. With a toll free phone number, your company can automatically increase credibility because people tend to gravitate and place trust in a company that … (more)
To Remain Competitive, Go Toll Free
January 16, 2009 | Benefits of Toll Free Numbers, Business Basics, Toll Free Basics
If you own a business, you certainly know how important a marketing plan and a good promotional campaign is to growing a company. You will likely pour over the facts and figures before you go spending your hard-earned profits on pricey advertising. But consider this – just how much money would you have to spend to stay competitive? The answer to the question may be “whatever it takes”. But the truth is, you don’t have to spend a lot of cash at all to get a leg up against your competitors.
Take a look around the internet or even in the yellow pages of your local business directory. What is a consistent theme in most of the ads? A toll free … (more)
Make Your Small Business More Corporate
January 16, 2009 | Business Basics, Virtual Office, office communications
With the economic situation rocky, many business professionals are turning over a new leaf and becoming an entrepreneur to ensure job security. Many will set up stable business from the very own homes and find the internet to be an undeniable resource. Along with the advantages of having an internet presence for your business, it is also important that you employ the right technology that allows you to operate like corporate America.
The first step in thinking big is employing a toll free phone number that customers and clients can use to communicate with you. While the internet and email are effective sources of communication, they tend to lack the personal touch many consumers still want and count on when dealing … (more)
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